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6px;display:flex;overflow-x:auto}.topic{scroll-snap-align:start;border-radius:999px;flex:none;min-height:44px;padding:0 16px}.topic__icon,.topic__count{display:none}.topic__title{white-space:nowrap}.faq__cols{gap:24px;margin-top:20px}.faq__topic-title{font-size:20px}.faq-item{border-radius:16px}.faq-item__button{gap:12px;min-height:56px;padding:14px 16px}.faq-item__question{font-size:16px}.faq-item__panel{padding:0 16px 16px;font-size:15px}.contact{padding-top:24px;padding-bottom:16px}.contact__card{border-radius:24px;gap:20px;padding:22px 18px}.contact__title{font-size:26px}.contact__lead{font-size:14px}.contact__points{display:none}.contact-form{grid-template-columns:minmax(0,1fr)}.contact-form__foot .btn{width:100%}.contact-success{padding:22px 18px}.policy-cards{grid-template-columns:minmax(0,1fr);gap:8px;padding-bottom:24px}.policy-card{border-radius:16px;justify-content:center;min-height:56px;padding:0 18px}.policy-card__title{font-size:16px;font-weight:600}.policy-card__text{display:none}}.t-note{color:var(--muted);overflow-wrap:anywhere;margin-left:auto;font-size:14px}.ticket{flex-wrap:wrap;align-items:flex-start;gap:32px;padding-top:40px;padding-bottom:64px;display:flex}.ticket__main{flex-direction:column;flex:999 620px;gap:20px;min-width:0;display:flex}.ticket__aside{flex-direction:column;flex:280px;gap:12px;min-width:0;display:flex}.ticket-title{flex-direction:column;gap:10px;display:flex}.ticket-title__meta{flex-wrap:wrap;align-items:center;gap:8px 12px;display:flex}.ticket-title__ref{color:var(--muted);font-size:14px;font-weight:600}.ticket-title__subject{font-family:var(--font-heading);font-size:40px;font-weight:var(--weight-h1);letter-spacing:-.02em;margin:0;line-height:1.08}.progress{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0;padding:0;list-style:none;display:grid}.progress__step{flex-direction:column;gap:8px;display:flex}.progress__bar{background:var(--line-strong);border-radius:3px;height:6px}.progress__bar--done{background:var(--ink)}.progress__bar--solved{background:#1f7a45}.progress__label{color:var(--muted);font-size:14px}.progress__label--done{color:var(--ink);font-weight:600}.thread{flex-direction:column;gap:14px;display:flex}.msg{flex-direction:column;gap:8px;max-width:560px;padding:18px 20px;display:flex}.msg--user{background:var(--ink);color:var(--on-ink);border-radius:20px 20px 6px;align-self:flex-end}.msg--team{border:1px solid var(--line);background:var(--card);border-radius:20px 20px 20px 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var(--line);background:var(--card);border-radius:20px;flex-direction:column;gap:10px;padding:20px;display:flex}.reply__actions{flex-wrap:wrap;justify-content:flex-end;gap:10px;display:flex}.reply__notice{color:#17663a;margin:0;font-size:14px;font-weight:600}.solved{background:var(--soft);border-radius:20px;flex-wrap:wrap;align-items:center;gap:14px;padding:20px;display:flex}.solved__icon{color:#fff;background:#1f7a45;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;display:flex}.solved__text{flex:260px;font-weight:600}.details{border:1px solid var(--line);background:var(--card);border-radius:20px;flex-direction:column;gap:12px;margin:0;padding:20px;font-size:15px;display:flex}.details__title{margin:0;font-size:16px;font-weight:700}.details__list{flex-direction:column;gap:12px;margin:0;display:flex}.details__row{justify-content:space-between;align-items:center;gap:12px;display:flex}.details__row dt{color:var(--muted)}.details__row dd{text-align:right;margin:0}.tip{background:var(--soft);border-radius:20px;flex-direction:column;gap:6px;padding:20px;font-size:15px;display:flex}.tip__title{font-weight:700}.tip__text{color:var(--ink-2)}@media (width<=720px){.t-note{width:100%;margin-left:0}.ticket{gap:24px;padding-top:24px;padding-bottom:40px}.ticket-title__subject{font-size:28px}.msg{max-width:92%;padding:14px 16px}.reply{padding:16px}.reply__actions .btn{flex:140px}}