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.field{align-self:stretch}.signin__title{font-family:var(--font-heading);font-size:24px;font-weight:var(--weight-h2);margin:0}.signin__text,.signin p{color:var(--ink-2);overflow-wrap:anywhere;margin:0}.signin__icon{background:var(--soft);border-radius:50%;justify-content:center;align-items:center;width:52px;height:52px;display:flex}.reqs__head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:4px 16px;margin-bottom:12px;display:flex}.reqs__title{overflow-wrap:anywhere;margin:0;font-size:18px;font-weight:700}.reqs__list{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.reqs__empty{border:1px solid var(--line);background:var(--card);border-radius:20px;flex-direction:column;align-items:flex-start;gap:12px;padding:24px;display:flex}.reqs__empty p{margin:0}.req__button{border:1px solid var(--line);background:var(--card);width:100%;color:var(--ink);text-align:left;cursor:pointer;border-radius:18px;flex-direction:column;align-items:flex-start;gap:4px;padding:16px 52px 16px 18px;display:flex;position:relative}.req__button:hover:not([disabled]){border-color:var(--ink)}.req__button[disabled]{cursor:wait}.req__top{flex-wrap:wrap;align-items:center;gap:6px 10px;display:flex}.req__ref{font-weight:700}.req__new{background:var(--accent);color:var(--on-accent);border-radius:999px;padding:2px 10px;font-size:13px;font-weight:700}.req__subject{overflow-wrap:anywhere;font-size:17px;font-weight:600}.req__meta{color:var(--muted);font-size:14px}.req__go{font-size:14px;position:absolute;top:50%;right:18px;transform:translateY(-50%)}@media (width<=720px){.requests{padding-top:20px;padding-bottom:40px}.requests__title{font-size:32px}.signin{border-radius:20px;padding:20px 16px}.signin .btn{width:100%}}.t-note{color:var(--muted);overflow-wrap:anywhere;margin-left:auto;font-size:14px}.ticket{flex-wrap:wrap;align-items:flex-start;gap:32px;padding-top:40px;padding-bottom:64px;display:flex}.ticket__main{flex-direction:column;flex:999 620px;gap:20px;min-width:0;display:flex}.ticket__aside{flex-direction:column;flex:280px;gap:12px;min-width:0;display:flex}.ticket-title{flex-direction:column;gap:10px;display:flex}.ticket-title__meta{flex-wrap:wrap;align-items:center;gap:8px 12px;display:flex}.ticket-title__ref{color:var(--muted);font-size:14px;font-weight:600}.ticket-title__subject{font-family:var(--font-heading);font-size:40px;font-weight:var(--weight-h1);letter-spacing:-.02em;margin:0;line-height:1.08}.progress{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0;padding:0;list-style:none;display:grid}.progress__step{flex-direction:column;gap:8px;display:flex}.progress__bar{background:var(--line-strong);border-radius:3px;height:6px}.progress__bar--done{background:var(--ink)}.progress__bar--solved{background:#1f7a45}.progress__label{color:var(--muted);font-size:14px}.progress__label--done{color:var(--ink);font-weight:600}.thread{flex-direction:column;gap:14px;display:flex}.msg{flex-direction:column;gap:8px;max-width:560px;padding:18px 20px;display:flex}.msg--user{background:var(--ink);color:var(--on-ink);border-radius:20px 20px 6px;align-self:flex-end}.msg--team{border:1px solid var(--line);background:var(--card);border-radius:20px 20px 20px 6px;align-self:flex-start}.msg__meta{color:var(--muted);font-size:13px}.msg--user .msg__meta{color:color-mix(in srgb, var(--on-ink) 65%, var(--ink))}.msg__body{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.msg__files{flex-wrap:wrap;gap:8px;margin:0;padding:0;list-style:none;display:flex}.msg__thumb{border:1px solid var(--line);background:var(--soft);object-fit:cover;border-radius:12px;width:96px;height:96px;display:block}.reply{border:1px solid var(--line);background:var(--card);border-radius:20px;flex-direction:column;gap:10px;padding:20px;display:flex}.reply__actions{flex-wrap:wrap;justify-content:flex-end;gap:10px;display:flex}.reply__notice{color:#17663a;margin:0;font-size:14px;font-weight:600}.solved{background:var(--soft);border-radius:20px;flex-wrap:wrap;align-items:center;gap:14px;padding:20px;display:flex}.solved__icon{color:#fff;background:#1f7a45;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;display:flex}.solved__text{flex:260px;font-weight:600}.details{border:1px solid var(--line);background:var(--card);border-radius:20px;flex-direction:column;gap:12px;margin:0;padding:20px;font-size:15px;display:flex}.details__title{margin:0;font-size:16px;font-weight:700}.details__list{flex-direction:column;gap:12px;margin:0;display:flex}.details__row{justify-content:space-between;align-items:center;gap:12px;display:flex}.details__row dt{color:var(--muted)}.details__row dd{text-align:right;margin:0}.tip{background:var(--soft);border-radius:20px;flex-direction:column;gap:6px;padding:20px;font-size:15px;display:flex}.tip__title{font-weight:700}.tip__text{color:var(--ink-2)}.rating,.closed{border:1px solid var(--line);background:var(--card);border-radius:20px;flex-direction:column;align-items:flex-start;gap:12px;padding:20px;display:flex}.rating__title{font-family:var(--font-heading);font-size:20px;font-weight:var(--weight-h2);margin:0}.rating .field{align-self:stretch}.rating__faces{grid-template-columns:repeat(3,minmax(0,1fr));align-self:stretch;gap:10px;display:grid}.rating__face{border:1px solid var(--line-strong);background:var(--card);min-height:84px;color:var(--ink);cursor:pointer;border-radius:16px;flex-direction:column;justify-content:center;align-items:center;gap:6px;padding:10px 6px;font-size:14px;font-weight:600;display:flex}.rating__face:hover:not([disabled]){background:var(--soft)}.rating__face[aria-pressed=true]{border-color:var(--ink);background:var(--ink);color:var(--on-ink)}.rating__face[disabled]{opacity:.6;cursor:wait}.closed__title{font-size:18px}.closed__text{color:var(--ink-2)}@media (width<=720px){.t-note{width:100%;margin-left:0}.ticket{gap:24px;padding-top:24px;padding-bottom:40px}.ticket-title__subject{font-size:28px}.msg{max-width:92%;padding:14px 16px}.reply,.rating,.closed{padding:16px}.reply__actions .btn{flex:140px}}